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Anonymous
Posts: 0

NO ALLOWANCE

I paid for my bill 2 days ago. MyO2 says I have allowance available but my texts, web or calls aren't working. How can I fix this? I was thinking that there's a specific date I would get my allowance but there is no information about that. I paid my bill late, but I would think after I paid it everything would be fine.

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Posts: 16,431
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Registered: ‎13-08-2008

Re: NO ALLOWANCE

You need to call o2 to resolve this info in contact us at the bottom of the page or 202 from your handset

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Anonymous
Posts: 0

Re: NO ALLOWANCE

I've tried calling 202, but it instantly hangs up and ends the call. Where as the contact us section doesnt specify anything about my problem. I don't think this website is useful enough, it is very confusing and has a terrible navigation system as well as misleading/unuseful information.