NO ACCESS TO MAKE OR RECEIVE CALLS FOR THE LAST HOUR (10AM) YET MY WIFE CAN ON O2 ALSO

[cswragg]

I have "tried" to report the issue on O2 website. I obviously cannot call them. This is urgent as I need my phone for businesss.

Can an O2 agent please sort this out and contact me via text as the website just states "everything is fixed" which it obviously isnt. .....

URGENT URGENT URGENT

[jonsie]

The status page has been updated again to say there is still an issue

Still an ongoing issue
We are all customers so we can't give a timescale, sorry
From O2
We’re aware some customers experienced issues with voice calls this morning and our technical teams have now restored service. If you're still experiencing issues making and receiving calls, try switching your device off and on again which will help your service return to normal. We apologise for any inconvenience caused

[Cleoriff]

@Bobbi 

So is mine and my husbands working fine. It's obviously a certain batch of numbers affected.

[jonsie]

Both my contract and my P&G are working ok too

[Cleoriff]

Now admtting it's NOT resolved

From O2

We are aware of an issue still affecting a small number of customers making and receiving voice calls. Our technical teams are working on fixing the issue. If you're experiencing issues making and receiving calls, try switching your device off and on again which may help your service return to normal. Data and text messages are not impacted. We apologise for any inconvenience.

[Massey_89]

Just turned my phone on and off again still can’t make calls. At least the website is updated to reflect it still an issue

[cswragg]

Lucky we don’t need to ring 999 .... I will be expecting some sort of compensation. I’ve now missed a telephone interview for a job !

[MI5]

Compensation may be considered as a goodwill gesture and is calculated at the number of days without service divided into your monthly airtime cost.
Check your T&C's http://www.o2.co.uk/termsandconditions

[Massey_89]

Still can’t make calls. Turned on and off again still nothing! No red warning or update on the website anymore either

[jonsie]

Yes they have removed it for some reason now.