Solved: NHS discount

NHS_Aug_2019 · ‎08-08-2019

Have spent bext part of 2 hours on live chat to O2 trying to negotiate a new phone contract with NHS discount.

At the last second, discount with Live Chat is lost, NHS discount disappears and contract at full cost appears in my inbox. It was interesting that there were no connection issues up to that point

Accept I have 14 days to cancel but .. really? Am busy - I don't have time to waste on this rubbish.

How do I now check if discount went through?

Andy

MI5 · ‎08-08-2019

@NHS_Aug_2019

You can apply for discount within first 28 days https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-08-2019

@NHS_Aug_2019

You can apply for discount within first 28 days https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-08-2019

Just follow the steps here. You won't know until the second bill otherwise then it's too late to cancel.

Guide: O2 Open & Friends and Family discounts - How to sign up

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎13-08-2019

Hey @NHS_Aug_2019, I was wondering if you managed to find out more about your discount since you last posted? The info above should help

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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