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Level 1: Joiner
Posts: 1
Registered: ‎20-06-2013
Accepted Solution

NHS discount

 

Have spent bext part of 2 hours on live chat to O2 trying to negotiate a new phone contract with NHS discount.

 

At the last second, discount with Live Chat is lost, NHS discount disappears and contract at full cost appears in my inbox. It was interesting that there were no connection issues up to that point

 

Accept I have 14 days to cancel but .. really? Am busy - I don't have time to waste on this rubbish.

 

How do I now check if discount went through?

 

Andy

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Posts: 89,789
Topics: 538
Solutions: 11,746
Registered: ‎04-04-2012

Re: NHS discount

@NHS_Aug_2019 

You can apply for discount within first 28 days https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 72,521
Topics: 554
Solutions: 3,451
Registered: ‎04-01-2009

Re: NHS discount

Just follow the steps here. You won't know until the second bill otherwise then it's too late to cancel.

Guide: O2 Open & Friends and Family discounts - How to sign up 

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Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: NHS discount

Hey @NHS_Aug_2019, I was wondering if you managed to find out more about your discount since you last posted? The info above should help Smiley Happy

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