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NHS discount

NHS_Aug_2019
Level 1: Joiner
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Have spent bext part of 2 hours on live chat to O2 trying to negotiate a new phone contract with NHS discount.

 

At the last second, discount with Live Chat is lost, NHS discount disappears and contract at full cost appears in my inbox. It was interesting that there were no connection issues up to that point

 

Accept I have 14 days to cancel but .. really? Am busy - I don't have time to waste on this rubbish.

 

How do I now check if discount went through?

 

Andy

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MI5
Level 94: Supreme
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@NHS_Aug_2019 

You can apply for discount within first 28 days https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@NHS_Aug_2019 

You can apply for discount within first 28 days https://community.o2.co.uk/t5/How-to-Guides/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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EmilieT
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Hey @NHS_Aug_2019, I was wondering if you managed to find out more about your discount since you last posted? The info above should help slight_smile

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