NHS discount unable to connect

Digbyem · ‎03-09-2020

I’ve signed up to O2 open But it won’t let me complete the final step to get my nhs discount!
It says another number is associated with my account. I believe this is because I carried my old number to my new contract??

I’ve tried to call customer services several times but it keeps cutting me off.

MI5 · ‎03-09-2020

@Digbyem

See if anything helps here Guide: O2 Open & Friends and Family discounts - How to sign up

If not, try these numbers to call on Guide: Coronavirus Community Help and Support

Say fraud or upgrade to get put through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎08-09-2020

Hey @Digbyem any update on your situation? Are you still having problems?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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