Solved: Mysterious bill from O2

Kb5 · ‎06-03-2023

I cancelled my contract with O2 a month ago. I moved my number to a different provider. And now I am getting an overdue bill message from O2????? I called the number in the message and I was onhold for 30 minutes. When I try to log in to my O2 account to see the bill, I get a very informative “something went wrong” error.

What is going on with this bill I can’t see. Can someone help me?

MI5 · ‎06-03-2023

@Kb5

It will be your final bill.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-03-2023

@Kb5

It will be your final bill.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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