Solved: Mysterious Charge on my bill

Charlotte1 · ‎06-02-2019

I have a charge of £4.16 on my bill from the 30th January. I’ve no idea what this could be and it just says “O2 UK”. Please advise.

MI5 · ‎06-02-2019

@Charlotte1 this isn't O2 and we can't access accounts.

Please call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-02-2019

@Charlotte1 this isn't O2 and we can't access accounts.

Please call 202 for help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎06-02-2019

Could it be a charge to mobile?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎06-02-2019

I wondered that too but as I've never used the service I don't know how it appears on the bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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