- 1 Posts
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- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 93234 Posts
- 609 Topics
- 6978 Solutions
Go through the Upgrade Now option in My O2
Or
You'll need to speak to customer service. Numbers are here:
Guide: Coronavirus Community Help and Support
Alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You may have to use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.
- 93234 Posts
- 609 Topics
- 6978 Solutions
Go through the Upgrade Now option in My O2
Or
You'll need to speak to customer service. Numbers are here:
Guide: Coronavirus Community Help and Support
Alternative advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You may have to use the Upgrade, Lost/Stolen, or Fraud option to get through. Otherwise you'll just be disconnected.
