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Anonymous
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Accepted Solution

My tariff

Yesterday I changed to a tariff of unlimited calls and texts and 6gb data which was discounted to £16/month . When I checked today I am being invoiced for £26/month. I can’t find a number to call, and the on line chat advice is always busy. How do I challenge and correct this?

 

helen  

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Anonymous
Posts: 0

Re: My tariff

Hi @Anonymous the discount will show as a bolt on in your myo2. You will always see the full price though

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Posts: 95,003
Topics: 543
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Registered: ‎04-04-2012

Re: My tariff

See help here to explain https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/Where-is-my-discount/bc-p/1075494
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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