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My tariff got changed incorrectly

Jimlocalboyz
Level 1: Joiner
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I phoned up o2 today to change my tariffs the call took 3.hours on two of my lines

*********** & ************. They were changed to sim only tariffs please can I changed them back to the tariffs they were in I don't want them to be sim only deals please contact me on ***********

 

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MI5
Level 94: Supreme
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@Jimlocalboyz 

Unless you have a phone with the deal it is sim only.

Flagged for numbers.

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