Solved: My sons phone

Suzanne5 · ‎09-10-2021

My son bought a,new phone today at O2 Bury. His current phone is in my account but I want to cancel it off mine then he can use the same number for new phone. Can you help me please?

MI5 · ‎09-10-2021

@Suzanne5

Just call O2 to migrate the number Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Bambino · ‎09-10-2021

@Suzanne5 I'm afraid you can't do that. Your son would have to take out a contract in his own name, which would be subject to a credit check. You could then transfer the number to him. Alternatively, he could just use the sim he has now and put it in his new phone, or if you need a 5G sim for the new phone you could request one from O2 or go in store and get one and swap the sim.

I DO NOT WORK FOR O2

MI5 · ‎09-10-2021

@Suzanne5

Just call O2 to migrate the number Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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