Solved: My sim doesn't fit my device

Openbloater · ‎22-05-2021

My device was broken so I had to reuse and old device but the Sim doesn't fit it's too small. I can't receive texts to confirm my account. How can I order a replacement Sim?

MI5 · ‎22-05-2021

@Openbloater

You can go in store to get either a new sim or an adaptor, or if you have the other parts of your sim carrier you can use the adaptor from that.

Adaptors are also available on eBay, Amazon etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-05-2021

@Openbloater

You can go in store to get either a new sim or an adaptor, or if you have the other parts of your sim carrier you can use the adaptor from that.

Adaptors are also available on eBay, Amazon etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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