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My sim card has been lost but is being used

LB41
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently got a tablet but I have lost the sim card for it. But I have received a text message saying I have used up all of my texts and £6.50 has been spent on it aswell. How do I cancel this sim card.

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TallTrees
Level 52: Innovator
  • 12412 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Guide: Lost or Stolen O2 Device? - How to Report it 

You need to speak to O2 instead of trying online. They need to bar the sim.

 Guide: Coronavirus Community Help and Support 

Hi there @LB41 

You can also contact o2 on Social media here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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TallTrees
Level 52: Innovator
  • 12412 Posts
  • 120 Topics
  • 398 Solutions
Registered:

Guide: Lost or Stolen O2 Device? - How to Report it 

You need to speak to O2 instead of trying online. They need to bar the sim.

 Guide: Coronavirus Community Help and Support 

Hi there @LB41 

You can also contact o2 on Social media here

Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram



HAPPINESS IS BEE SHAPED

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