cancel
Showing results for 
Search instead for 
Did you mean: 

My signal is getting worse

Anonymous
Not applicable

My 02 signal is getting worse and if often out of signal at home.  I never had this problem until about 12 months ago.  I have an iphone 5  postcode LE16 9SH

Message 1 of 6
4,818 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable

They might be doing maintenence in your area... you can check signal in your area here

http://www.o2.co.uk/coveragechecker

and any maintenance work here

http://status.o2.co.uk/

 

Hope this helps 

View solution in original post

Message 3 of 6
4,814 Views
5 REPLIES 5

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Anonymous wrote:

My 02 signal is getting worse and if often out of signal at home.  I never had this problem until about 12 months ago.  I have an iphone 5  postcode LE16 9SH


Do you know if there is any work to the masts going on in your area?

http://status.o2.co.uk/

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-everyone/m-p/593752#M59833

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
4,815 Views

Anonymous
Not applicable

They might be doing maintenence in your area... you can check signal in your area here

http://www.o2.co.uk/coveragechecker

and any maintenance work here

http://status.o2.co.uk/

 

Hope this helps 

Message 3 of 6
4,815 Views

MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You look to be miles from a transmitter, despite O2 showing good indoor and outdoor coverage, your nearest mast is Orange/EE.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
4,806 Views

Eastsheen1
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

We have been with 02 for many years. Our service has been dreadful since December. I jave reported it to them 8 times; on each occasion they tell me a mast is faulty and they claim they are working on it- this is clearly a lie as there is never any improvement. You are useless O2 and I will leave you soon unless you get this sorted out!!!!!!!    

Message 5 of 6
2,732 Views

Eastsheen1
Level 1: Joiner
  • 2 Posts
  • 0 Topics
  • 0 Solutions
Registered:

It seems there are many masts out of action in London. O2 clearly don‘t care. i have written to complain but no one ever replies- let‘s all leave this iseless amateur company!

Message 6 of 6
2,731 Views