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Phil31
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi there , I really need contacting all going calls texts and 4g are not working. I really need my phone, as I am a key worker
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gmarkj
Level 59: Quartermaster
  • 8953 Posts
  • 90 Topics
  • 710 Solutions
Registered:
This is a customer forum @Phil31 and not manned by o2 staff.
The advice on the below link is what we currently know on how to contact o2 to discuss your situation:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
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MI5
Level 94: Supreme
  • 127589 Posts
  • 614 Topics
  • 22204 Solutions
Registered:
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
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