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Accepted Solutions
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Hi @Dan19
You need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Press Upgrade, Lost/Stolen if you have to, to get put through to someone.
Just to add, if you have no method of contact, you can use Skype which is in the guide above.
- 122832 Posts
- 826 Topics
- 7467 Solutions
Hi @Dan19
You need to call O2. All numbers in this guide Guide: Coronavirus Community Help and Support
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Press Upgrade, Lost/Stolen if you have to, to get put through to someone.
Just to add, if you have no method of contact, you can use Skype which is in the guide above.
