on 25-08-2020 16:38
Depending on if you are on Pay Monthly or Pay and Go. You should be able to change your plan via the MyO2 app or by phoning 202 (Pay Monthly) 4445 (Pay & Go) or popping into one of our stores.
If you are unable to do this, the best option would be to contact one of the upgrade team on one of the numbers above.
I hope this helps.
on 26-08-2020 10:17
Hi @Paris27 , welcome to our community. Please do let us know how you're getting on and if you got all the information you were after about switching tariffs.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?