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My phone says one thing and my online account says another?

Anonymous
Not applicable

I got a text message saying that this recent phone bill is overdue ok fair enough, so I log onto my account on the computer to pay my bill only to find out my bill has apparently been payed. It must have been payed but I can't help wondering why i got the text message?

Any advice on what I should do guys?

I phoned 02 but they didn't help me out much I'm confused.

 

Kinds regards

 

darren h

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Anonymous
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Possibly the system hasn't updated your details yet, if you are worried contact cs on live chat or 202

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Anonymous
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Possibly the system hasn't updated your details yet, if you are worried contact cs on live chat or 202
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MI5
Level 94: Supreme
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There appears to be a scam text doing the rounds. Advice to anyone else is to ignore the text and make sure you log securely into your O2 account to check.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Thanks for you reply also I was stumped who to give the solution to they're both very good solutions but he replied first thanks any way though guys. slight_smile
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perksie
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Don't worry, we put them both in a ring and let then fight it out once a week! Smiley LOL

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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That would be fun Smiley Very Happy

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