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My phone number has not ported across

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Anonymous
Not applicable

on ‎08-01-2016 06:15

on ‎08-01-2016 06:15

 

Help!!

I joined O2 yesterday moving from Vodafone, my existing number is supposed to have ported across. I contacted livechat yesterday when, after several hours, my number was still going to vodafone answer service.

The person on live chat apparently fixed the issue and I was told my number would be working from midnight, guess what? it still isnt working.

I need my number working asap, please help, this is my business number and I rely on it.

There is clearly a problem, this normally happens within a few hours or so.

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MI5
Level 94: Supreme
In response to Msnrchowdary
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Registered:

on ‎22-08-2022 15:43

on ‎22-08-2022 15:43

@Msnrchowdary 

Put your O2 sim in now and keep rebooting until you get a signal.

You can check your MyO2 and when it shows your correct number, the port is complete https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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