My phone is locked

[Paultyson]

Hi my name is Paul number is xxxxxxxxxxx... 02 has been take out of my bank on November 1st for pay my bills £70.12 ... so I have been phone 02 service through typetalk because I am profoundly deaf ... I ask them for switch mobile open account back on I mean 4G data switch back on .... so 02 service won’t accepted talk speak to typetalk they want talk to me like one on one I said I can’t because I am deaf have to use through typetalk 02 service say I am sorry won’t accepted let me speak on minicom through typetalk that is discrimination... i did paid my bills on November 1st November.... please can you help me switch 4G data back on please thank you ...

my name is Paul xxxxxxxxxxx  password is xxxxxxxx

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[TallTrees]

Hi Paul @Paultyson 

Firstly use edit rhs drop down box and remove all your personal details   this is an open forum.

Flagged

[MI5]

@Paultyson 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

[madasaf1sh]

@Paultyson 

Let me tag @O2Georgina who will be on tomorrow morning, and she should be able to help you, as o2 should be talking to you through TypeTalk .