My phone has stopped allowing international calls

[Deedre]

I am having same trouble as I currently cannot ring a number in Republic of Ireland from Northern Ireland. Any help greatly appreciated 

[MI5]

@Deedre 

Calls will be charged so if you have a zero spend cap you need to increase it Guide: Spend Caps & Charge to Mobile on O2 

[Bambino]

@Deedre If you and the person you're calling in ROI download WhatsApp you can call, text, and video call over a WiFi connection for free.

[Oxonian]

@Deedre 

Skype is potentially another option :-

Guide: A Guide to Skype 

[pgn]

There have been some who find sending SMS from O2 or TescoMobile phones in UK to Ireland is erratic - https://community.o2.co.uk/t5/Tech-Support/Issue-sending-international-SMS-to-the-Irish-EIR-network/...

Not heard of the same issue with calls, but the zero spend cap mentioned above will get in the way as an international call from UK to Ireland, which is how O2 see it, is chargeable. Suggestions about WhatsApp (and similar products) are the best way to get around this, if both parties can run WhatsApp on their handset and have access to a reliable data connection @Deedre.

[idontwanttoregi]

Just an observation that if the best suggestion users have for international calls failing is to use Skype or WhatsApp then we should all be moving networks!  I have posted a query on this topic, could not call my car hire provider in Lanzarote, message said, "This number has not been allocated" whatever that means, but my partner made the call easily.

[Enlli]

---

@idontwanttoregi wrote:

Just an observation that if the best suggestion users have for international calls failing is to use Skype or WhatsApp then we should all be moving networks!  I have posted a query on this topic, could not call my car hire provider in Lanzarote, message said, "This number has not been allocated" whatever that means, but my partner made the call easily.

---

Did you check your spend cap?

But if you want to change provider 

Guide: Cancelling Your Contract 

[pgn]

And further info requested on your other post, @idontwanttoregi - perhaps keep the answers to that thread, for simplicity? Just a suggestion, you are, of course, quite at liberty to post wherever you want, it is a Customer Forum, after all.