Re: My phone bill

Elisa_Egidi99 · ‎24-09-2021

For months on end you guys have been sending me numbers to call for support and help and they never exist. It hangs up everytime i call 2729 as it’s not even a number and then when my phone has been blocked because i canMt make the payment you guys tell me to call 0800 for help and support when i bloody can’t. At the moment i am homeless which i have said a numerous amount of times so i don’t get any wifi to be able to access this. You have no option on the app for help for people who can’t call such as me because you have blocked my phone. You guys are the reason i have been getting i to debt because you have given me no option for me here. I am fuming because you have done this for months. I want to leave this contract ASAP but i can’t afford to pay because im broke

Pipstop78 · ‎28-09-2021

Why don't you go in to a 02 shop and ask for help

Martin-O2 · ‎30-09-2021

Hi @Elisa_Egidi99 please let me know if you're still having difficulties and I'll do what I can to help. 🙂

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