Solved: Re: My phone bill

Emilymoore · ‎03-08-2020

Hi there I need someone to give me a call and talk about my bill as I’m not getting paid right from work and need a little longer to pay I have tried everyday to get in touch and I can’t

MI5 · ‎03-08-2020

@Emilymoore

No one can call you from here.
You need to contact payment management.
Number on this link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎03-08-2020

@Emilymoore

No one can call you from here.
You need to contact payment management.
Number on this link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎03-08-2020

@Emilymoore No one will call you.

If you want to discuss your issue with customer service, below is the advice from an O2 Guru on how to get through.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

I DO NOT WORK FOR O2

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