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Level 1: Joiner
Posts: 4
Registered: ‎27-12-2018
Accepted Solution

My phone bill

My phone bill is due on the 26th of every month it is currently the 27th and my bill hasn’t been taken for can anyone tell me why ?
Posts: 72,629
Topics: 684
Registered: ‎14-01-2013

Re: My phone bill

Hi @Ryan3

It should have been taken as it's an automatic transaction.

Give customer services a call https://www.o2.co.uk/contactus

*The Game Is On*


Posts: 88,124
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: My phone bill

December 26th was a bank holiday.
It will be processed today.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 4
Registered: ‎27-12-2018

Re: My phone bill

I just checked it and my bank is closed for the holidays still is that why it hasn’t been taken for ?
Level 1: Joiner
Posts: 4
Registered: ‎27-12-2018

Re: My phone bill

2:08 PM
I just checked it and my bank is closed for the holidays still is that why it hasn’t been taken for ?
Posts: 88,124
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: My phone bill

[ Edited ]

@Ryan3

Yes, as per my reply above re bank holidays.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 63: Greatness Assured
Posts: 12,553
Registered: ‎31-03-2010

Re: My phone bill

@Ryan3 Who do you bank with? They shouldn't be closed today.

I DO NOT WORK FOR O2

Level 1: Joiner
Posts: 4
Registered: ‎27-12-2018

Re: My phone bill

DanskeBank
Posts: 88,124
Topics: 532
Solutions: 11,336
Registered: ‎04-04-2012

Re: My phone bill


@Ryan3 wrote:
DanskeBank

Yeah, Friday for you https://danskebank.co.uk/important-information/christmas-opening-times

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
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Posts: 7,188
Topics: 100
Ideas: 2
Registered: ‎11-04-2012

Re: My phone bill


@Ryan3 wrote:
DanskeBank

All banks in Northern Ireland are closed today, mentions near the bottom of this webpage...

 

20**Personal info** 14_39_57-Banks Christmas Opening Hours 2018 - Money Guide Ireland.png

 

 

 

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