on 10-04-2020 14:25
@SammyC You need to try the Payment Management Team numbers. That's all I can suggest. We understand the frustration many people such as yourself are going through, but there's nothing else we can do here. We are all customers too.
on 10-04-2020 14:35
10-04-2020 14:45 - edited 10-04-2020 14:47
@SammyC One thing I can help you with is using your maps. You don't need data. You can download the areas you need over WiFi at home and use the areas you download offline just using your GPS. This link shows you how: https://support.google.com/maps/answer/6291838?co=GENIE.Platform%3DiOS&hl=en
on 10-04-2020 15:50
A collection of numbers for O2...Try any of them.
The numbers for the payment management team are 0800 325 302 or 0800 902 0217.
or try these 0800 977 7337 and 0800 587 4005 and 0800 0901808
You could try Skype 0800 032 1402