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Perdy
Level 1: Joiner
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Hi i have had my phone delivered but my accessories haven’t arrived 

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madasaf1sh
Level 78: King of Kings
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@Perdy 

 

Is this free accessories or ones you have paid for.. 

If free what where you expecting?

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
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@Perdy 

If you are expecting the Samsung Accessory Kit, you need to claim it from Samsung:

Claim a Samsung Accessory Pack worth £79.99. Ends 31 December.

Promoter: Samsung Electronics (UK) Limited. UK, Isle of Man, Channel Islands or ROI residents (18+) only or registered companies.  Purchase a new Samsung Galaxy Z Fold 3 from 11/08/2021 – 31/12/2021 and claim a Samsung Starter Kit comprising: Flip Case with S Pen and 25W Travel Adapter by redemption. Gift value based on introductory price by Samsung correct as of 26 July 2021. No cash alternative. Participants who purchase from Samsung Shop Online can claim their Reward at the same time as the purchase. Customers from other participating retailers, must visit https://samsungpromotions.claims/starterkit to complete the online claim form, upload proof of purchase and provide all other required information by midnight on 30/01/2022. Maximum 1 claim per Promotion Product purchased and a maximum of 250 claims per Company Participant. See https://samsungpromotions.claims/starterkit for full Promotion terms.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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