My order

[Idk]

Cancel my order don't want o2 staying on giffgaff

[TallTrees · Accepted solution]

Hello @Idk
You will need to contact o2 customer services to cancel orders.
Welcome to the o2 community forum
Good luck and hope your order is cancelled by customer services quickly for you.

[MI5]

@Idk 

Contact details for customer service here Guide: How to find help & contact O2 

We always recommend calling early morning to avoid long waits. 

If your order cannot be cancelled, just accept delivery and then return it under the change of mind policy within 14 days 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

[Cleoriff]

@Idk 

Contact numbers for customer services can be found here Guide: How to find help & contact O2 

If they won't cancel your order (and sometimes they can't) you will have to wait and then return it under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Best of luck.

[Cleoriff]

@MI5 

Snap

[MI5]