on 21-05-2019 06:48
21-05-2019 08:21 - edited 21-05-2019 08:23
21-05-2019 08:21 - edited 21-05-2019 08:23
Try deleting the app and re-installing it.
If that doesn't work then speak to customer services to reset your account https://www.o2.co.uk/contactus
Veritas Numquam Perit
21-05-2019 08:21 - edited 21-05-2019 08:23
21-05-2019 08:21 - edited 21-05-2019 08:23
Try deleting the app and re-installing it.
If that doesn't work then speak to customer services to reset your account https://www.o2.co.uk/contactus
Veritas Numquam Perit
on 22-05-2019 10:24
Good morning @China55uk,
Did you get a chance to try the above suggestion yet? Any progress with your numbers?
Let us know how you get on please, and welcome to the forum
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?