Solved: My o2 open discount

Mahdi · ‎20-08-2020

I have recently upgraded to a new o2 contract but I am unable to apply with open discount as the “select” option on the open link will not allow me to apply the 15% discount. I am also unable to contact o2. Can you please help?

MI5 · ‎20-08-2020

@Mahdi

Follow help here Guide: O2 Open & Friends and Family discounts - How to sign up or try these numbers to call O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-08-2020

@Mahdi

Follow help here Guide: O2 Open & Friends and Family discounts - How to sign up or try these numbers to call O2 Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mahdi · ‎20-08-2020

The o2 open link will not allow me to select my phone number to apply the discount, why? The select button is deactivated.

MI5 · ‎20-08-2020

@Mahdi

Are you outside of the 30 days?

As I said, if you're having problems you need to call customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Mahdi · ‎28-08-2020

Thanks to all
O2 had to do it for me manually now.

MI5 · ‎28-08-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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