My number no longer works?

[Anonymous]

I've been working in South Africa for a while now on contract and only been back in the UK very briefly. Somewhere along the line I misplaced my mobile but have since found it again... My problem is that I had about 40 Pounds airtime on it still BUT now it will not pick up any signal etc.... Please could someone tell me how to fix the problem!

[jonsie · Accepted solution]

If a call hasn't been made within a 6 month period O2 will disconnect the number. Give customer service a call and if the number hasn't been reclaimed they will reconnect it for you. Re-instating the credit will take a further 24 hours.

If the time period is too great you may not get the number reconnected and any credit on there would be lost and non refundable.

PAYG Customers.
From your O2 mobile 4445 25p per call
From a landline          0844 809 0222 5p / min
From abroad     +44 7860 980 202     International rates