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My number has not been transferred

RachaelEGo
Level 1: Joiner
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Registered:
I switched to O2 last Thursday and gave them my PAC code then and again on Monday. They still have not transferred my old number. There is no live chat available and phone lines are busy. 🤷‍♀️ Why is it taking so long????
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MI5
Level 94: Supreme
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Registered:

@RachaelEGo 


@RachaelEGo wrote:
Why is it taking so long????

Incompetence or another system issue I guess.....

@O2Waqas 

Can you take a look please?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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O2Waqas
Former Staff
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Registered:

Certainly @MI5  thank you for the tag

 

@RachaelEGo Sorry it has taken a long time to resolve, I will send you a private message so we can look into this

 

Thanks


Waqas

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