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My new phone and sim has no service or network

Carleen
Level 1: Joiner
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My new phone and no sim has no service on the SIM card. I’ve tried everything. I believe I need a new one
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Carleen
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New phone and new sim*
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MI5
Level 94: Supreme
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@Carleen 

You can use your old sim if you have one or activate your new one. 
https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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