on 07-09-2021 21:20
My number is showing emergency calls only and it is not possible to find live chat on o2 website and obviously i cannot call off my number. At a total loss.
on 07-09-2021 21:29
You can call on Skype.
Numbers here Guide: Coronavirus Community Help and Support
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.