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Level 1: Joiner
Posts: 1
Registered: ‎01-11-2019
Accepted Solution

My messages won't send

My messages won't send anyone know how to fix this problem?
Posts: 95,363
Topics: 755
Registered: ‎14-01-2013

Re: My messages won't send

Hi @Sarahobrien 

A number of things to try

Open settings on phone and check you have the correct message centre on your device

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Also take your sim out and clean it gently, reboot the phone.

Finally check your network status here https://status.o2.co.uk/


If that fails then you need a new sim. Available online or via an O2 shop

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Level 12: Nimble
Posts: 329
Registered: ‎15-12-2014

Re: My messages won't send

One alternative is also check network coverage. Inside my house I cannot ever send text messages even though my phone shows coverage
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: My messages won't send

Hi @Sarahobrien, and welcome to the community Smiley Happy


Did you get a chance to try the suggestions above? Any progress with your messages?

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