My data spent

[Elina]

I am a new customer, cannot use my app for an week, cannot track how much data I used obviously cannot do nothing (my o2 app says -something went wrong)and I think I changed my mind about o2 and I would like to cancel in 14 days my plan, but I can’t because my app is not working and customer service is not working too!!!

[Cleoriff]

@Elina 

They are working but offering a limited service for obvious reasons. Delete the app and reinstall.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...