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My data hasn’t rolled over from all the packs I have baught in the past

Curt-69
Level 1: Joiner
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It says that the data that isn’t use should roll over I have had this SIM card in a phone and not used any data for months if not years and no data has rolled over 

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madasaf1sh
Level 78: King of Kings
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@Curt-69 


Data only rolls over on PAYG and certain bundles.


Depending on what tariff you have is whether data rolls over and on the new tariffs it only rolls over upto a certain limit (1months data allowance). 

 

What tariff do you have?


Also data only rolls over if you top up and renew the bundle each month

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12013 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@Curt-69 


Data only rolls over on PAYG and certain bundles.


Depending on what tariff you have is whether data rolls over and on the new tariffs it only rolls over upto a certain limit (1months data allowance). 

 

What tariff do you have?


Also data only rolls over if you top up and renew the bundle each month

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
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