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My data hasn’t rolled over from all the packs I have baught in the past

Curt-69
Level 1: Joiner
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It says that the data that isn’t use should roll over I have had this SIM card in a phone and not used any data for months if not years and no data has rolled over 

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madasaf1sh
Level 56: Guvnor
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@Curt-69 


Data only rolls over on PAYG and certain bundles.


Depending on what tariff you have is whether data rolls over and on the new tariffs it only rolls over upto a certain limit (1months data allowance). 

 

What tariff do you have?


Also data only rolls over if you top up and renew the bundle each month

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3731 Posts
  • 26 Topics
  • 885 Solutions
Registered:

@Curt-69 


Data only rolls over on PAYG and certain bundles.


Depending on what tariff you have is whether data rolls over and on the new tariffs it only rolls over upto a certain limit (1months data allowance). 

 

What tariff do you have?


Also data only rolls over if you top up and renew the bundle each month

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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