cancel
Showing results for 
Search instead for 
Did you mean: 

My contract

John1956
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just got a text saying my minimum contract term has passed.

If I want to stay on the contract I have do I need to do anything ?

Message 1 of 4
662 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 127721 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@John1956 

No just leave it as it is. It will continue to roll on exactly as before

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
625 Views

Ahsan
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
I have unlimted data on my contract however after using 10gbbi have received a message from o2 saying i have used my data allowance and my internet speed has been forced to be slowed down. Why is this i thought i have unlimted data. I need my data to work from home
Message 3 of 4
563 Views

MI5
Level 94: Supreme
  • 151802 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Ahsan 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
533 Views