My contract

[Anonymous]

This is regarding my contract . I do have the sufficient funds to pay this as I am currently unemployed . Is there any way I can get my line back as I have very important calls coming through.

[jonsie · Accepted solution]

First off you need to call customer service and make the payment.

We are all customers so have no access to your account, how overdue your payment is due or whether there is a connection charge.

Contact us

[Cleoriff]

If you speak to customer services they may be able to work out a payment plan for you. You will need to speak to someone asap though. Please dont leave it...

[MI5]

I assume you mean you do not have sufficient funds to pay?
If so, no, there is no way you can be reconnected.
Depending on how long it has been disconnected O2 will also release your debt (for the full contract amount) to a debt collection agency and you will be required to pay it all off through a third party then.

[Bambino]

Sadly I think @MI5 is correct and that the OP inadvertently left out the 'not'. There won't be any reconnection until what's owed is paid in full, along with a reconnection charge as well, I fear. I'm sure this isn't what the OP wanted to hear, but that's the way it is.

[Anonymous]

Also if you don't pay they will leave a black mark on your credit history

[jonsie]

That will already have been correctly applied depending on how overdue the payment is.

[Anonymous]

My guess is a few days or possibly weeks

[Cleoriff]

I actually understood the op to mean they did 'not' have sufficient funds to pay due to the rest of their sentence about being unemployed.  (Hence the suggestion of ringing CS re a possible payment plan)

[jonsie]

Same advice though, call customer service. ..