19-01-2021 09:28
I have just got a text saying my minimum contract term has passed.
If I want to stay on the contract I have do I need to do anything ?
19-01-2021 10:03
19-01-2021 10:30
19-01-2021 11:36
19-01-2021 11:36
You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.