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My contract has ended

Hp
Level 1: Joiner
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Registered:

My contract has ended which was for my niece, I would now like to put the phone in her name and her bank details as she would like to take control etc possibly up grade can you advise me how  to do this I have all her details Many thanks

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gmarkj
Level 56: Guvnor
  • 8033 Posts
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Registered:

She would need to apply for a new deal @Hp so she has it in her name.

Once set up you need to call customer services while you are both present so she can take the number and you can authorise it.

There are some alternative numbers and hints on getting through in the guide below.

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 56: Guvnor
  • 8033 Posts
  • 87 Topics
  • 515 Solutions
Registered:

She would need to apply for a new deal @Hp so she has it in her name.

Once set up you need to call customer services while you are both present so she can take the number and you can authorise it.

There are some alternative numbers and hints on getting through in the guide below.

Guide: Coronavirus Community Help and Support 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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