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My contract changed last week to being assigned to Virgin Mobile - I hate dealing with them!

Anonymous
Not applicable

Basically, I received an email on my main Gmail account last week, saying that I am no longer with O2 and am now a Virgin Mobile customer.

 

I've been with O2 on and off since around mid 2009, I've had the displeasure of dealing with VM's African call centre before, they do not understand my strong Yorkshire accent, and I don't have the patience to try and translate my accent, therefore would it be possible to leave on principle without financial penalties?

 

Helpful responses needed by the end of the week.

 

 

Message 1 of 22
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madasaf1sh
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For everyones interest here is the very long reddit thread (aka 3 people)

 

 https://www.reddit.com/r/O2UK/comments/1j2h61m/they_sent_me_an_email_last_week_saying_my/

 

Like here none of whom work for Virgin Media... 🙄

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 11 of 22
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MI5
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Thank god for reddit to put us all right!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 22
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Cleoriff
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What a waste of everyones time!

Not sure why you came here for advice only to ignore it and go to Reddit!

 

Reddit (/ˈrɛdɪt/ ) is an American social news aggregation, content rating, and forum social network. Registered users (commonly referred to as "Redditors") submit content to the site such as links, text posts, images, and videos, which are then voted up or down ("upvoted" or "downvoted") by other members.

Veritas Numquam Perit

Girl in a jacket
Message 13 of 22
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jonsie
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He pops up every so often and is always quite antagonistic to those giving advice

Originally user name without the 1976 and those who have been on here for years no doubt remember his threads!

Message 14 of 22
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Cleoriff
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@jonsie wrote:

He pops up every so often and is always quite antagonistic to those giving advice

Originally user name without the 1976 and those who have been on here for years no doubt remember his threads!


I know him of old @jonsie. If I remember correctly, it was O2 at Meadowhall he used?

Veritas Numquam Perit

Girl in a jacket
Message 15 of 22
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jonsie
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madasaf1sh
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He wont be posting on Reddit anymore 🤣🤣

 Screenshot 2025-03-04 at 11.44.30.png

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 17 of 22
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Cleoriff
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@madasaf1sh wrote:

He wont be posting on Reddit anymore 🤣🤣

 Screenshot 2025-03-04 at 11.44.30.png


Oh well, he'll be back here then!

Veritas Numquam Perit

Girl in a jacket
Message 18 of 22
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Anonymous
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Meh, I got suspended because Reddit is full of complete idiots who would rather insult you than be helpful.

 

Message 19 of 22
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jonsie
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