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Anonymous
Posts: 0

My care email address

According to O2 this has been shut down months ago. I have had a refund off them in the last 8 weeks!.I wanted to complain about a email offer i recieved but O2 cannot find  the offer and will not honnor it

Posts: 89,294
Topics: 536
Solutions: 11,669
Registered: ‎04-04-2012

Re: My care email address

Try calling CS or the official complaints process
http://www.o2.co.uk/how-to-complain
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: My care email address

Hi and thanks, iv copied the email offer and have dates and times.They will be getiing this in the post.

 

Posts: 89,294
Topics: 536
Solutions: 11,669
Registered: ‎04-04-2012

Re: My care email address

Good luck. Hope it works out for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 71,933
Topics: 550
Solutions: 3,445
Registered: ‎04-01-2009

Re: My care email address

Good luck, hope they sort it.