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My bill

Simon73
Level 1: Joiner
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on ‎21-04-2024 21:21

on ‎21-04-2024 21:21

I paid my bill on 8 of April why is it showing as overdue

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MI5
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on ‎21-04-2024 21:23

on ‎21-04-2024 21:23

@Simon73 

Lots of billing issues lately.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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‎21-04-2024 21:24 - edited ‎21-04-2024 21:27

‎21-04-2024 21:24 - edited ‎21-04-2024 21:27

Nobody here can access your account to check what has happened @Simon73 - you need to reach out to O2 directly, all the ways in here: Guide: How to find help & contact O2 - If calling, try around 8am in the morning. Good luck

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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