My bill

[know-things]

I joined a new tariff on 5 July, paying £5 per month for 10Gb data and unlimited calls and messages, as shown below. 

Resign order : [Removed]  Airtime plan 10GB, Unlimited UK Minutes, Unlimited UK Texts, 12 months£5.00 Sim no: [Removed] Spend Cap     -   Spend Cap Value: £0.00  Added Bolt on : Relay UK Service for Unlimited Tariffs    Total£5.00£0.00  Order grand total£5.00£0.00

However, an email from 12 JL shows that  I'll be charged £5.26. Could you explain why I have to pay £0.26 more? is this a one-off?

I'll appreciate your reply, and have a correct bill.

Thank you

Esther

We've got your order: [Removed]

Order number: [Removed]

Your details

Name: Mrs Esther Baxter

Email: [Removed]

Track the progress of your order in My O2

What you've ordered       Item Monthly Charge Upfront Charge Resign order : [Removed]     Airtime plan 10GB, Unlimited UK Minutes, Unlimited UK Texts, 12 months £5.00   Sim no: [Removed]     Spend Cap        -   Spend Cap Value: £0.00     Added Bolt on : Relay UK Service for Unlimited Tariffs         Total £5.00 £0.00     Order grand total £5.00 £0.00

[MI5 · Accepted solution]

@know-things 

The first bill is always slightly higher as you pay an extra day or so to bring you up to your regular bill date.

Next and subsequent moths will be £5.00

[Enlli]

The 26p will be for the time you took out the plan to the date your first bill is raised which will be slightly later. This is quite normal.

As this is an open community forum and not O2 I'm asking a moderator to edit your post as there is enough information there for a determined spammer / scammer to cause you trouble

*FLAGGED 

[MI5]

Flagged already 30 mins ago.

[know-things]

Thank you for flagging my post. I posted by mistake, thought it was going to O2. I would like to delete it but don't know how

[MI5]

@know-things 

It's all sorted now so no worries.

It's for your own safety as there are so many scammers around these days and personal data is a gold mine to them.

Welcome to the forum.

[know-things]

Thank you. It was posted by mistake. How can I delete the post completely? Any post?

[MI5]

@know-things 

The forum gives you an hour to edit / delete, after that we need help from our community team.

@Breanna can archive the thread or remove anything further from your post.