My bill

[Bob7]

I need to contact someone regarding my bill but as am unable to ring or get onto the 02 app dunno how to do that 

[Bambino · Accepted solution]

@Bob7 Sounds like you need to speak to the Payment Management Team. You can call on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Instructions on how to download and use Skype to call 0800 numbers free can be found here: Guide: Coronavirus Community Help and Support 

You can also reach O2 via social media:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[Huh_u_exist]

You can use online chat quickest way is click the comoliantd links and get through this soemomeon inline chat