My bill

[Mel21]

I can’t get to speak to a person at 02 no matter what option I choose on the automated service. I got a new contract with 02 and I am being over charged. Any tips on how I get to speak to an actual person please 

[jonsie · Accepted solution]

Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this