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My bill

Noelene
Level 1: Joiner
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Hi I’ve just noticed my bill this month and I am in complete shock I have decided to leave open can you help me as I feel like I have been robbed 

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Bambino
Level 72: Oracle
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Cleoriff
Level 94: Supreme
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@Noelene 

You need to call O2 and query your bill

You need to call customer service.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

 

If you want to cancel your contract, all info here Guide: Cancelling Your Contract 

*The Game Is On*

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