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My bill

Peter27
Level 1: Joiner
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Hi i have been billed £3.79 for 7 pictures on my last bill on messages i only sent one on that day 

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Bambino
Level 74: Whizz kid
  • 18741 Posts
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@Peter27 See if there's anything here that helps: How to avoid accidental MMS sending (o2.co.uk)

If not, speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

Other available numbers are here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 74: Whizz kid
  • 18741 Posts
  • 914 Topics
  • 2314 Solutions
Registered:

@Peter27 See if there's anything here that helps: How to avoid accidental MMS sending (o2.co.uk)

If not, speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. The 0800 number isn't available until 9 am.

Other available numbers are here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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