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My bill

Deborahb
Level 1: Joiner
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Hello I have had an investigation start on my phone as got charged a bill that isn't mine and I have not dailed the numbers as a lad that's works for O2 Shaun checked and said I haven't doesn't understand why this had happened. 

 

My phone has been block for no reason and it was supposed to be under investigation. I would like this sorted out now or I will be taken yourself to court as I havent called these number. 

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madasaf1sh
Level 76: Forum Legend
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@Deborahb 

 

Let me just tag @O2Ryan and @O2KyleW who may be able to help. 

 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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O2KyleW
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Thank you for the tag @madasaf1sh 

 

I will message you directly regarding the issues @Deborahb and we will differently see what we can do about this for you.

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